Informational & Investor Services

Q: How can I recover dividends that have been transferred to the IEPF?

File Form IEPF-5 on the MCA portal with share and dividend details. Send physical copy and supporting documents to the company's Nodal Officer. Company forwards to IEPF Authority for verification and refund. Process takes 3 to 6 months.

Q: What is the process for transmitting shares after the death of a shareholder?

Requires death certificate, succession certificate/probate for holdings above prescribed limit, legal heir's ID proof, indemnity bond, and transmission request form. Companies may accept NOC from other heirs for smaller holdings.

Q: Is dematerialisation of shares mandatory for private limited companies?

Yes, under the Companies (Prospectus and Allotment of Securities) Third Amendment Rules, 2023 for private companies other than small companies. All new issues and transfers must be in demat form.

Q: What documents are available on the MCA portal for public access?

Company master data, annual returns, financial statements, charge details, MOA/AOA, and index of charges. Documents downloadable for a nominal fee — useful for due diligence and investor research.

Q: How do I file a complaint if my dividend from a listed company is not received?

File on the SEBI SCORES portal at scores.gov.in with company details, dividend date, amount, and folio/demat account number. SEBI forwards to the company for resolution within 30 days.

MCA Company Search, ROC Document Access, Share Transmission, Unclaimed Dividend Recovery, and Investor Grievance Services

Informational and investor services cover the range of MCA portal-based services that allow individuals, investors, and businesses to access company information, retrieve ROC-filed documents, and address investor-specific issues such as share transmission, unclaimed dividend recovery, and transfer of shares held in physical form. These services are increasingly important as the regulatory environment pushes for dematerialisation and investor protection.

Our informational and investor services help individuals and businesses navigate the MCA portal, retrieve critical company documents, manage share transmission and transfer processes, and access the Investor Education and Protection Fund (IEPF) for recovery of shares and dividends. These connect with our change management services and company compliance services for ongoing corporate governance support.

Our Informational & Investor Services

MCA Company Search & Document Retrieval

Searching the MCA21 portal for company information — CIN, directors, charges, filing history — and downloading ROC-filed documents including annual returns, financial statements, and MOA/AOA.

Share Transmission

Assistance with transmission of shares to legal heirs following the death of a registered shareholder — including documentation, indemnity bond, succession certificate, and company filing.

Unclaimed Dividend Recovery (IEPF)

Filing of Form IEPF-5 to recover dividends and shares that have been transferred to the Investor Education and Protection Fund due to remaining unclaimed for 7 or more consecutive years.

Dematerialisation of Shares

Assistance with converting physical share certificates to demat form through a Depository Participant — mandatory for private companies under recent MCA notifications.

Investor Grievance Redressal

Assistance with filing investor complaints on the SCORES (SEBI Complaints Redress System) portal and MCA grievance portal for non-receipt of dividends, refunds, and other investor rights issues.

Duplicate Share Certificate

Assistance with obtaining duplicate share certificates for lost, stolen, or mutilated physical share certificates — including FIR, newspaper advertisement, and company board approval procedures.

Key Facts for Investors and Shareholders

Dividends unclaimed for 7 consecutive years are transferred to the Investor Education and Protection Fund (IEPF)
Shares corresponding to unclaimed dividends are also transferred to IEPF Authority after the 7-year period
Investors can reclaim IEPF shares and dividends by filing Form IEPF-5 with the IEPF Authority
Private companies must mandatorily dematerialise their shares under the Companies (Prospectus and Allotment of Securities) Third Amendment Rules, 2023
Share transmission to legal heirs requires a succession certificate or probate where the value exceeds the company's prescribed limit
All investor complaints against listed companies can be filed on the SCORES portal maintained by SEBI
Physical share certificates can be converted to demat through a Depository Participant (NSDL or CDSL) within 15 to 30 days

Frequently Asked Questions

How can I recover dividends that have been transferred to the IEPF?

To recover dividends transferred to the IEPF, the investor must file Form IEPF-5 on the MCA portal. The form requires details of the shares and dividends claimed. After submission, the investor sends a physical copy of the form along with supporting documents (PAN, Aadhaar, demat account details, and original share certificates if in physical form) to the company's Nodal Officer. The company verifies the claim and forwards it to the IEPF Authority, which releases the refund after verification. The process typically takes 3 to 6 months.

What is the process for transmitting shares after the death of a shareholder?

Transmission of shares to legal heirs requires: (1) death certificate of the deceased shareholder; (2) succession certificate from a civil court, or probate of will, for holdings above the company's prescribed limit; (3) legal heir's identity and address proof; (4) indemnity bond and affidavit; (5) transmission request form to the company or depository participant (for demat shares). For smaller holdings, companies often accept a no-objection from other legal heirs in lieu of a succession certificate, subject to their internal policies.

Is dematerialisation of shares mandatory for private limited companies?

Yes. The MCA issued the Companies (Prospectus and Allotment of Securities) Third Amendment Rules, 2023 requiring private companies (other than small companies) to facilitate dematerialisation of their securities. Shareholders must convert physical shares to demat form and the company must ensure all new issues and transfers are done in demat form. Non-compliance with demat norms prevents the company from making fresh allotments or recording transfers.

What documents are available on the MCA portal for public access?

The MCA21 portal provides public access to: company master data (CIN, registration date, paid-up capital, registered office, directors); annual returns and financial statements filed in the last several years; charge details (creation, modification, and satisfaction); MOA and AOA; and index of charges. Documents can be downloaded for a nominal fee. This information is valuable for due diligence, legal proceedings, and investor research.

How do I file a complaint if my dividend from a listed company is not received?

Non-receipt of declared dividends from listed companies can be reported on the SEBI SCORES (Securities and Exchange Board of India Complaints Redress System) portal at scores.gov.in. The complaint must include details of the company, dividend date, amount, and folio or demat account number. SEBI forwards the complaint to the company for resolution within 30 days. If unresolved, SEBI can escalate and impose penalties on the company for failure to pay declared dividends.